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Frequently asked questions
Who do you work with?
We only work with HVAC contractors. That’s how we keep everything tailored to your industry.
What’s included in your care plans?
Regular WordPress updates, daily backups, security monitoring, error alerts, and a set amount of content edits depending on the plan.
What if I need extra changes outside my plan?
No problem. We’ll discuss it first and agree on a fixed quote or apply an horly rate.
Do I own my website and ad accounts?
Yes — 100%. Unlike some service providers, we don’t hold anything hostage. Your website, ad accounts, and data all belong to you from day one.
Do you handle hosting?
Yes we can — or you can host on your own hosting plan with our recommended hosting provider.
What’s your refund policy?
Websites and care plans are service-based, so refunds aren’t typical. But if you’re unhappy, we’ll work with you to make things right. For ad campaigns – ad spend, billing and scope of work is agreed on beforehand.